Our return policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange.
To be eligible for a return, your item must be in resalable condition. It must also be in the original packaging (if applicable). Mouthguards (unless still sealed in the packaging)are exempt frombeing returned.
To complete your return, please contact us with the details of your purchase.
Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 businessdays of our receipt of the returned product.
Exchanges (if applicable)
If a product isdefective or damaged, please contact us, and if at all possible, we will replace it for you. Failing that, we can credit your account (See Refunds).
If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
To return your product,contact us first for a shipping address.
Upon our approval, we will arrange for payment of shipping & handlingfor the return of your item.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.